WebVOI / In-person VOI for Property Conveyancing Transactions

Australian Capital Territory
New South Wales
Northern Territory
South Australia
Western Australia

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webVOI or [Face-to-Face] Verification of your Identity

Before Blue Ocean Law Group℠ can complete your property transaction we need you to organise a webVOI or [Face-to-Face] Verification of your Identity.

You will generally need 100 Points of Identity Paperwork

As a general guide please be prepared to show your current (unexpired):

✅ Passport;

✅ Drivers Licence (DL); + 

✅ A Utility Bill for the current address on your DL.

Note: If for any reason you don't have the above identity paperwork, before you decide your preferred alternative for conducting the VOI, you will first need to spend the time to review and gather originals or certified copies of the complete list of alternative identity paperwork noting the associated points until you reach the minimum required level of 100 points.

We recommend the following alternatives

1️⃣ WebVOI ➲ Remote Video Solution for Verification of Identity

Click here to contact us to request this service.

Cost $12.65 (Fixed Fee).

WebVOI is an easy-to-use online identity verification platform that allows you to complete your VOIs to the same standard every time whether in person, remotely or via one of our trusted settlement agents.

We use facial recognition and the latest technology to read, scan and compares IDs and return a report within minutes that flags any potential authenticity concerns.

It is our way to help you feel confident that you can easily complete your due diligence accurately.

2️⃣ ZipID ➲ Don't wait in line, ZipID come to you in Metro* areas [Mon-Sat]!

➲ Click here to book an appointment.

Cost $59 [Fixed Fee].

Need help with your booking?

➲ Call ZipID on 1300 073 744

2 hour booking windows available:

Monday to Friday, 7:30am to 6:00pm

Saturday, 8:00am to 12:30pm

➲ Or send an email and ZipID will get back to you.

*Available in Sydney, Melbourne, Adelaide, Perth, Brisbane, Gold Coast, Canberra, Newcastle and Geelong Metro areas and Suburbs.

ZipID postcode coverage area [70% of Australian Households].

Important information regarding COVID-19 (Coronavirus)

The health and safety of our mobile representatives and customers is a top priority.

If you have recently visited a high-risk area, have recently returned to Australia from overseas, have been in contact with someone with COVID-19 (Coronavirus) or are currently under self-quarantine please contact us immediately to discuss your appointment options.

ZipID holds the right to cancel or reschedule your appointment for 14 days to reduce the risk of spreading the virus and to help us maintain our operations and customer service.

3️⃣ Attend your local Australia Post Office

Identity checks for property transfers

Before you attend your local Australia Post Office you need to ensure you have:

✅ Originals of the Acceptable Identity Documents to take with you to the Post Office; and

✅ Complete the PEXA (Property Exchange Australia) Identity Verification Form which you can download here.

Note: Do not sign this form, you need to be witnessed signing it when you attend the Post Office.

The Verification of Identity service fee is $49 and payable to Australia Post.

Fees can be paid by cash, EFTPOS, Visa or MasterCard.

Cheques are not accepted.

4️⃣ Directly with Blue Ocean Law Group℠

Contact us to book an appointment.

Cost starting from $55 [Fixed Fee, unless special circumstances apply which require us to spend additional time on your VOI].

Subscribing Members: [FREE].

❌ Note: Verification of identity reports are not transferrable between conveyancing practitioners, lawyers or mortgagees.

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What clients say

swipe left or right to view more testimonials
We needed a really good lawyer and after doing our research we decided to contact Blue Ocean Law Group. James runs a very efficient service and has extensive knowledge of Defamation Law. Nothing was a problem. James would follow up with me regarding issues that had arisen. He dealt with each issue in a professional and ethical manner. James would explain every detail on the phone and the process could not have been easier!

Lake Macquarie Coastal Glass | Defamation Concerns Notice (NSW) [1 of 2]


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Mar 2023

Blue Ocean Law Group's website has plenty of information in easy, layman's language that explains how Defamation Law works in Australia and from there, it was really easy to book an appointment online. James is a thoroughly professional Lawyer and it was a pleasure dealing with him. Keep up the good work, James! Cheers! ⭐️⭐️⭐️⭐️⭐️

Lake Macquarie Coastal Glass | Defamation Concerns Notice (NSW) [2 of 2]


Mar 2023

(Translated by Google) Lawyer James Ford was the best. He assisted me all the way through a dispute with a tenant who tried his best to extort money from the landlord due to a conflict with another tenant. James is reliable in his profession amongst lawyers in this field ... James patiently guided me, a landlord whose English is my second language, throughout the whole process ... It was because of his command that my case was turned from a disadvantage to an advantage. His charges are also very reasonable. So if you are a landlord I would highly recommend 'James Ford' to you.

Carol Ma | NCAT Landlord Tenant Dispute (NSW)




Feb 2023

Very helpful and thorough advice. James was able to explain the options available to us in detail, and the implications involved. He was knowledgeable and very professional. Would definitely go to him again.

Haim Zagroon


Jan 2023

James was very patient and understood my legal issues. He gave me the most detailed answer he could and extended the time as he wanted to give me the answers I needed. He was very knowledgeable in his area and was able to offer me insightful advice. Would highly recommend.



Dec 2022

Our case was unique. My client was based in Thailand and we needed a lawyer in Australia. After searching several firms in NSW we found Blue Ocean Law Group. James was very helpful. He explained the matter in detail via emails and on several occasions over the phone to us in Thailand. The resources on the firm's website were also very helpful in providing additional information for us. I would highly recommend James and will use him again if we need a lawyer in Australia.

Samram Laepong


Dec 2022

Great Service and very professional!

Zhang Rose | NSW Real Estate Agent + Landlord


Nov 2022

I had an urgent legal document I needed help with. The team was very helpful and professional, with a thorough understanding of the requirements. Highly recommend!

AG | 1-page NDA


Nov 2022

James was very helpful. He called back on the same day and was able to provide valuable information needed urgently. He has taken the time to explain the matter in details on several occasions over the phone and investigate the matter further on my behalf; this without costs. I would highly recommend him and will definitely use him if I need a lawyer in the future.

Roman Haverkamp | Landlord


Nov 2022

General FAQ

Do I need to pay NSW Purchaser Surcharge Duty +/or Land Tax?

Is the NSW Property Buyer a foreign person?

A buyer of NSW property will generally be considered a foreign person and liable to pay NSW purchaser surcharge duty [8% of the purchase price] unless:

✅ The buyer is an Australian citizen; or

✅ Has lived in Australia for more than 200 days in the 12 months before the purchase date, [+] is either:

⚖️ A New Zealand citizen, who holds a subclass 444 visa; or

⚖️ A permanent resident of Australia.

As well as paying Surcharge Purchaser Duty, foreign persons who own residential land must also pay Surcharge Land Tax.

If the situation is complex, we recommend the purchaser obtain specialist tax advice.

^ Source: LawCover Short Minutes: Surcharge Purchaser Duty


This FAQ was written by James D. Ford GAICD | Principal Solicitor, Blue Ocean Law Group℠.

Important Notice:

This FAQ is intended for general interest + information only.

It is not legal advice, nor should it be relied upon or used as such.

We recommend you always consult a lawyer for legal advice specifically tailored to your needs & circumstances.