Lexon's Enhanced Management Review (EMR) Program ➲ Checklists + Log

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Lexon's EMR program can reduce your risk exposure & insurance levy

Lexon’s Enhanced Management Review Program can reduce the risk of a claim against legal practices while also reducing the annual insurance base levy by 15%.

The development of this innovative program, available to all Lexon’s insured legal practices (including sole practitioners), follows claims analysis that found excessive workloads or human issues were often contributing factors where there was a failure to adhere to practice systems and checklists.

Lexon also found that firms with an excellent claims history generally had regular file review processes in place to ensure the firm’s systems were followed.

These reviews have been proven to be effective in assisting in claim prevention as they enable the early identification of the possible effects of excessive workloads, human factors, mere oversights and staff who are taking on work outside of their area of expertise.

As an effective risk management tool, Lexon’s Enhanced Management Review Program recognises the value of periodic file reviews.

Why have you added the EMR Program checklists + log to your Self-Service offering?

As we habitually innovate and automate manual processes within our law firm, this is just another example where document automation can be used to assist with compliance and risk management within any law firm or business.

The Lexon EMR program is specifically designed for law firms insured by Lexon, however this process can be adapted to suit any internal quality review process.

We invite our legal colleagues insured with Lexon to try our automated solution for free, and contact us if they would like to clone our process for use within their own law firm.

This automated process includes embedded logic which counts the "No" responses for you and highlights when they exceed the limits prescribed under the EMR Program Terms.

In order to protect Lexon's copyright this automated process only outputs secure protected PDF documents.

Your work can be easily converted to Word documents (for ease of adding "manual" updates if and when required) once we confirm your Lexon insured status.

About Lexon's Conveyancing & Risk Management Tools

Conveyancing tools

Lexon’s Conveyancing Protocol comprises free tools intended to assist staff in dealing with a range of issues that arise in a conveyance by picking up some major issues which are programmed into everyday practice.

The ultimate goal is that the use of the Conveyancing Protocol will help practitioners avoid claims entirely. In the event a claim is nonetheless made, Practitioners can reduce the risk of a Deterrent Excess by using all of the Protocol documents.

Lexon’s Risk Tools are provided as a resource to law practices insured by Lexon Insurance Pte Ltd.

They do not constitute legal advice and are not intended for public circulation or for use by any non-client third party without Lexon's prior approval.

Lexon recommends practitioners exercise their experience and judgment in applying Lexon’s Risk Tools and the contents to particular matters at hand.

Lexon’s Risk Tools are not all encompassing and are not an exhaustive list of every issue that may arise in relevant matters.

Practitioners will need to adapt the tools to address individual clients' circumstances.

Lexon's Risk Tools are not a replacement for legal training or engaging qualified legal practitioners or other professionals. These tools are designed to identify and draw attention to some key issues which may arise in matters.

Lexon’s Risk Tools are subject to copyright vested in Lexon Insurance Pte Ltd.

Practitioners insured by Lexon Insurance Pte Ltd (and no other person or entity) have a limited licence to download, display, print and reproduce the tools for use only within their law practice while insured by Lexon.

All other tools

These risk tools are a free resource provided by Lexon, intended to assist staff in dealing with a range of issues that arise in a relevant matter. They do this by picking up some key issues which are programmed into everyday practice through various tools, letters, checklists etc.

Lexon’s Risk Tools are provided as a resource to law practices insured by Lexon Insurance Pte Ltd.

They do not constitute legal advice and are not intended for public circulation or for use by any non-client third party without Lexon's prior approval.

Lexon recommends practitioners exercise their experience and judgment in applying Lexon’s Risk Tools and the contents to particular matters at hand.

Lexon’s Risk Tools are not all encompassing and are not an exhaustive list of every issue that may arise in relevant matters.

Practitioners will need to adapt the tools to address individual clients' circumstances.

Lexon's Risk Tools are not a replacement for legal training or engaging qualified legal practitioners or other professionals. These tools are designed to identify and draw attention to some key issues which may arise in matters.

Lexon’s Risk Tools are subject to copyright vested in Lexon Insurance Pte Ltd.

Practitioners insured by Lexon Insurance Pte Ltd (and no other person or entity) have a limited licence to download, display, print and reproduce the tools for use only within their law practice while insured by Lexon.

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Resources

What clients say

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James has been great to work with. I called him on a Monday and by Tuesday he had a formal [19-Page] Concerns Notice sent to a person defaming me and my business. He stayed in touch throughout the day, kept me updated regularly and was diligent to ensure we were exercising all of my rights under the law. Thanks, James!

Crystal Polson | Defamation & Injurious Falsehood [Vic]

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Google

23

May 2023

James was great, going above and beyond to help me with my enquiry. He provided detailed explanations with references to the appropriate regulations and case examples.

Siyuan W. | Landlord (NSW)

11

May 2023

We needed a really good lawyer and after doing our research we decided to contact Blue Ocean Law Group. James runs a very efficient service and has extensive knowledge of Defamation Law. Nothing was a problem. James would follow up with me regarding issues that had arisen. He dealt with each issue in a professional and ethical manner. James would explain every detail on the phone and the process could not have been easier!

Lake Macquarie Coastal Glass | Defamation Concerns Notice (NSW) [1 of 2]

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Google Review not showing (Assume another AI error has occurred!)

3

Mar 2023

Blue Ocean Law Group's website has plenty of information in easy, layman's language that explains how Defamation Law works in Australia and from there, it was really easy to book an appointment online. James is a thoroughly professional Lawyer and it was a pleasure dealing with him. Keep up the good work, James! Cheers! ⭐️⭐️⭐️⭐️⭐️

Lake Macquarie Coastal Glass | Defamation Concerns Notice (NSW) [2 of 2]

3

Mar 2023

(Translated by Google) Lawyer James Ford was the best. He assisted me all the way through a dispute with a tenant who tried his best to extort money from the landlord due to a conflict with another tenant. James is reliable in his profession amongst lawyers in this field ... James patiently guided me, a landlord whose English is my second language, throughout the whole process ... It was because of his command that my case was turned from a disadvantage to an advantage. His charges are also very reasonable. So if you are a landlord I would highly recommend 'James Ford' to you.

Carol Ma | NCAT Landlord Tenant Dispute (NSW)

6

Feb 2023

Very helpful and thorough advice. James was able to explain the options available to us in detail, and the implications involved. He was knowledgeable and very professional. Would definitely go to him again.

Haim Zagroon

12

Jan 2023

James was very patient and understood my legal issues. He gave me the most detailed answer he could and extended the time as he wanted to give me the answers I needed. He was very knowledgeable in his area and was able to offer me insightful advice. Would highly recommend.

Wenyi

23

Dec 2022

Our case was unique. My client was based in Thailand and we needed a lawyer in Australia. After searching several firms in NSW we found Blue Ocean Law Group. James was very helpful. He explained the matter in detail via emails and on several occasions over the phone to us in Thailand. The resources on the firm's website were also very helpful in providing additional information for us. I would highly recommend James and will use him again if we need a lawyer in Australia.

Samram Laepong

18

Dec 2022

Great Service and very professional!

Zhang Rose | NSW Real Estate Agent + Landlord

22

Nov 2022