What products and services are automatically protected/guaranteed under Australian Consumer Law (ACL)?

What products and services are automatically protected/guaranteed?

Businesses must guarantee products and services they sell, hire or lease for:

  • under $40,000; or
  • over $40,000 that are normally bought for personal or household use.

For goods or services supplied from 1 July 2021, the threshold amount will increase to $100,000.

Business vehicles and trailers are also covered, irrespective of cost, provided they are used mainly to transport goods.

Businesses must provide these automatic guarantees regardless of any other warranties they give to you or sell you.

If a business fails to deliver any of these guarantees, you have consumer rights for:

Source: ACCC website.

Important Notice:

This FAQ is intended for general interest + information only.

It is not legal advice, nor should it be relied upon or used as such.

We recommend you always consult a lawyer for legal advice specifically tailored to your needs & circumstances.